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#33499

How do I get my refund?!.

Was trying to pay my sons phone bill on the cricket website Because I was really sick & coup t get into a store to pay .. so I went to cricket website and I got redirected to “cell pay” which, obviously turned out to be a wrong choice.

I Was charged THREE times in the amount of the 55.99 . ( I only authorized ONE ) and my son still has no service on his phone ( The payment never went through no confirmation number or anything!! ) How can I get all of my money back? 179.97 to be exact!!

I am very disappointed! I’m a hard-working single mother and I don’t feel I , nor anyone else deserves to be treated like this!!

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by #1848296

According to the Cell Pay returns & refund policy, the company provides a full refund within 30 days of any payment which is not posted on your account. To request a refund, please contact the Cell Pay customer care team by phone at 681 235 5729.
Support is provided:
  • Monday - Friday 9AM - 9PM CST
  • Saturday - Sunday 10AM - 8PM CST

by #1931750

The problem is that this is a 100% fraudulent website. The customer service number and email are fake. They have no intention of refunding or providing service. Unfortunately these fake sites are popping up a lot lately, by the hundreds if not thousands. They are taking advantage of the pandemic thats forcing more people to shop online. They are pure ***

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Question:
#25962

How can I get a refund.

My cellphone payment hasn't been posted to my cricket phone account but was taken off my card by cellpay im on disability and I can't afford to lose 132. Dollars

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by #1812031

According to the Cell Pay Us return and refund policy, the company will provide a full refund within 30 days of any payment which is not posted on your account.
If you need any assistance with your return, please call 681 235 5729 for further assistance.

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Question:
#22389

How can I stop payments.I want to stop the auto payments from my cellphone 717-903-****

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by #1763955

Unfortunately, CallPay US FAQ page doesn't provide any information about the way to stop your payment. Please try to contact CellPay US customer service by phone at 681 235 5729

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Question:
by robertab d #29962

about cellpay.

how do i cancel this account,my daughter set this without my permission.i called and was told i could not cancel this account, i want it canceled today.

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